Privacy Policy

PRIVACY POLICY

PRIVACY POLICY STATEMENT:

This statement states our privacy and cookies policy for the website www.cetuem.com (trading as Cetuem). This statement clarifies how we use your individual data (any information about you, which is personally identifiable such as name, address, email etc. and is normally mentioned in this statement as “your personal data”) composed through the website Cetuem (the Website). This privacy policy in association with our terms establishes the foundation on which any personal data we can accrue from you, or that you give to us, will be managed by us. Please read this page thoroughly to recognise our interpretations and practises relating to your personal data and how we use it.

 

INFORMATION ABOUT US:

Cetuem is a company registered in the United Kingdom, and our registered address is 115 Brunswick Park Road, New Southgate, London, N11 1EA, United Kingdom. If you have any enquires or concerns you can contact our customer service team on 0208 368 0008 or email us on info@cetuem.com.

 

INFORMATION WE ACCUMULATE:

We may accumulate and process the following personal data about you:

  • Details of the transactions you conduct through our website and the completion of your orders
  • Details you provide by completing the forms on our Website or information that you otherwise provide to us. This includes details provided at the time of signing up of an account on our Website (including your email address, name, address and/or telephone number) or requesting further information. We may ask your details when you report a problem with our site.
  • Communications between you and us may be recorded of that correspondence
  • Like many websites, we use “cookies” to improve your experience and collect details about users and visits to our websites. Please refer to the “Cookies” section below for more information about cookies and how we use them.

HOW WE USE DETAILS PROVIDED BY YOU:

We use your personal data via the following:

  • To ensure content on our site is presented in the most effective way for you and your device
  • To provide information, products and services you have requested which we feel may interest you with your consent
  • To perform our responsibilities arising from any agreements between you and us
  • To update and alert you of any alterations to our service
  • To offer you with promotional/discount codes, competitions, services etc.
  • To rapidly process your orders and transactions accordingly
  • To allow us to provide you with the best customer service as imaginable
  • If you don’t want us to use your details in this way please get in touch with Cetuem via phone or email

COOKIES:

Cookies are minor archives that a site or its service provider transfers to your computer’s hard drive through your Web browser (Google Chrome, Internet Explorer, Safari – if you allow this) this allows the site or service provider’s system to acknowledge your browser and secure and remember specific details. For example, we use cookies to assist us in remembering and processing the items in your shopping basket. They are also used to assist us in understanding your favourites based on preceding or present site activity, which ensures us in providing you with the finest customer service. We also use cookies to accumulate collective data about site traffic and site interaction so that we can offer improved experiences and tools in the future on our site. We may communicate with third-party service providers to ensure a better understanding of our site users and visitors. These service providers are prohibited to use the information gathered on our behalf, unless it’s to help us conduct and improve our business/site. It’s your choice to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. In order to do this, you need to open your browser (like Safari, Internet Explorer or Google Chrome) settings. Browsers vary slightly, so look at your browser Help menu to absorb the precise way to amend your cookies. If you turn off cookies, access too many elements of our site that make your site experience more effective and some of our services will not function accordingly. However, you can still place orders over the telephone by contacting our customer service. This is arithmetical information about our users’ browsing activities and patterns and does not identify any individual. For more details see our Cookies Policy.

 

THIRD PARTY LINKS:

We endeavour to provide you with amplified value, we may include third party links on our site. These linked sites have their own independent privacy policies separate from Cetuem. We consequently have no accountability or liability for the information and actions of these linked sites. We endeavour to defend the integrity of our site and will appreciate any feedback given about these linked sites (including if a specific link does not work).

 

Do we reveal the details we collect to third parties?

 

We do not sell, trade, or otherwise transfer to third parties your personally recognisable details unless we provide you with an advance notice period, except as defined below. The term “third parties” does not include Cetuem Limited. It also does not include website hosting partners and other parties who assist in operating and maintenance of our website, conducting our business, or servicing you, so as long as those parties agree to preserve this information confidential. We may also release your details when we believe it’s appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

 

However, non-personally identifiable visitor details may be given to other parties for marketing, advertising, or other uses.

 

OPT-OUT, REMOVE OR MODIFY INFORMATION YOU HAVE PROVIDED TO US:

 

To amend your e-mail subscriptions, please let us know by changing your preferences in the “My Account” section of the website. Please note, due to email production schedules you may receive any emails already in creation.

 

To remove your online account details from our database, sign into the “My Account” section of our site and remove your shipping addresses, billing addresses & payment details. Please note that we may preserve details about an individual sales transaction in order to service that transaction and for record keeping.

 

CHANGES TO THIS PRIVACY AND COOKIES POLICY:

We are always searching for new ways to improve and develop this Website. We may amend this Privacy and Cookies Policy in conjunction to the improvement of our site. All amendments will take effect once they have been uploaded on the site and you will be deemed to have accept such amendments when using the site. This Privacy and Cookies Policy was last updated on 15/07/2022.

 

TERMS AND CONDITIONS:

Check out our Terms and Conditions page to establish the use, disclaimers, and limitations of liability governing the use of our website; Cetuem.com.

MORE INFORMATION:

For more details about any policy on our website, please contact our customer service as we would be more than happy to answer any questions or concerns you may have regarding our policy agreements.

Please contact us on: 

Email: info@sales.com   

Phone: (0) 208 368 0008